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DJI Care Refresh for Phantom 4 Pro - Card CP.QT.000833

Quickfind: 1211005 SKU: CP.QT.000833

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Product Information

What stands out

  • A must have if you're prone to accidents
  • Swap your damaged drone for a fully working drone
  • Up to two replacement units over the course of a year
  • Quick support - Get prioritised replacement units before anyone else
  • VIP Service - DJI product experts are just a phone call away
  • Free shipping - All shipping costs are covered by DJI

The details

Picture the scene...You've just bought a brand new DJI Phantom 4 Pro and are about to take it on its maiden flight. However, no sooner that it's in the air, you lose control of it and have to watch in horror as your beloved drone crashes into a tree. Thankfully, DJI have something called "care refresh" that's designed to cover you in such mishaps.

The cover protects you against any accidental drone damage, allowing you to exchange your broken drone with a replacement unit twice within 12 months. For both requests you'll only ever have to pay a small fixed amount regardless of how badly damaged the drone is. The first replacement fee is £129, the second replacement fee is £189.

Once you've activated your care refresh cover, requesting a replacement unit couldn't be easier. Simply request the repair online, send your drone to DJI, pay the set replacement fee, and wait for your replacement to arrive! Plus, you'll get prioritised replacements units other anyone else, so you'll be flying again in no time.

Please note: DJI care refresh is only eligible with brand new drones activated less than 48 hours.


Operator Error – It can happen to the best of us!
Signal Interference – Damage due to signal loss during normal use
Collisions – Every severe knock your drone suffers during normal use
Water Damage – If your aircraft is damaged by water during normal use
Drop Damage – If you accidentally drop your drone and it crashes

More info

  • 1 year comprehensive protection
  • Fast and efficient DJI support
  • Prioritised replacements units before anyone else
  • Swap your damaged drone for a fully working drone
  • Covered for all manner of accidents including water damage
  • Free shipping - all shipping costs are covered by DJI
  • Only eligible with brand new drones activated less than 48 hours
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